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Replacement Of Lost-Defective HP LPG Gas Cylinder, HP Regulator

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Replacement Of Lost-Defective HP LPG Gas Cylinder, HP Regulator
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In case of replacement for loss of cylinder/regulator, an Undertaking as per —> Application for replacement of loss cylinder/regulator format is to be given on plain paper to your distributor.

Replacement of lost/defective Cylinders/Regulators can be done in the following cases:

Replacement of lost/defective HP LPG Gas Cylinders:

  1. Cylinders damaged in accidents due to LPG are replaced free of cost to the customer.
  2. Cylinder will be replaced at Normal Tariff in case of Established cases of theft and supported by FIR and non- traceable certificate from police. In case customer is unable to produce FIR, replacement will be at Penal Tariff only

Replacement of lost/defective HP LPG Gas Regulators:

  1. Theft and accident cases would be dealt as above. In other cases:
  2. Normal wear and tear involving (a) broken regulating knob and (b) broken Bakelite ring (bearing collar) will be replaced free of charge.
  3. Regulators with broken or damaged body, broken outlet nozzle, missing top or Bakelite ring, opened and re-riveted ones will be replaced at Normal Tariff.
  4. Regulator will be replaced at Normal Tariff in case of Established cases of theft and supported by FIR and non- traceable certificate from police. In case customer is unable to produce FIR, replacement will be at Penal Tariff only.