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IRCTC Destination Alert And Wake Up Call-Alarm Service

Indian-Railways
IRCTC Destination Alert And Wake Up Call-Alarm Service
IRCTC Destination Alert Service, IRCTC Wake Up Call Service, IRCTC Wake Up Alarm Service

Are you worried of waking up at your destination station while travelling in train, do you sit awake for not missing your station.. there is good news from Indian Railway Catering and Tourism Corporation (IRCTC).

Indian Railway Catering and Tourism Corporation is giving train passengers a wake-up call on their mobile from a call centre half-an-hour before the scheduled arrival of their station.

All you need to do is dial 139 and select the option for ‘Destination Alert’ on the Interactive Voice Response (IVR) system.

Indian Railways-IRCTC Destination Alert Step By Step:
Railway Passengers can set destination alert on

139 Railway Enquiry Service IVR

139 Railway Enquiry service with assistance from customer service Executive

SMS 139 with one simple keyword

Steps for Activating Destination Alert on 139 IVR

Dial 139 from the Mobile you want you want to set Destination Alert

Choose your preferred language

Select option 7 from the IVR main menu

Press -2 for Destination Alert

Enter your 10 digit PNR number

Press 1 to confirm your PNR number

Destination alert shall be set for the given PNR Number, you will also receive a confirmation message on Your mobile as “DESTINATION ALERT call has been set on your mobile number for <Destination Station Name> ”.

Steps for Activating Destination Alert with Assistance from 139 customer Service Executive

While conversing with the Customer Service Executive-

Please convey your 10 digit PNR number

Please reconfirm your mobile number on which destination alert is to be set Customer Service Executive will confirm that destination alert has been set

You will also receive a confirmation message on your mobile as “DESTINATION ALERT call has been set on your mobile number for <Destination Station Name>.

Activating Destination Alert through SMS on SMS 139

You can also set destination alert using SMS 139 service. JUST send following SMS from the mobile on which you want to activate Alert:
ALERT<PNR NUMBER>

You will receive a confirmation message on your mobile as “DESTINATION ALERT call has been set on your mobile number for <Destination Station Name>.

Note:-
1. Call/SMS only from the mobile number on which you want to set destination alert.

Indian Railways-IRCTC Wake Up Call-Alarm Step By Step:

Railway Passengers can set Wake-up Alarm on

139 Railway Enquiry Service IVR

139 Railway Enquiry Service with assistance from Customer Service Executive

Steps for Activating Wake- up Alarm on 139 IVR

Dial 139 from the Mobile you want to set Wake-up Alarm

Choose your preferred language

Select option 7 from the IVR main menu

Press -1 for wake-up Alarm

Enter your 10 digit PNR number

Press 1 to confirm your PNR Number

Enter STD code on which you want Activate your wake-up Alarm or

Press (*) to contact our customer care executive.

Wake-up Alarm shall be set for the given PNR number, you will also receive a confirmation message on your mobile as “WAKE-UP ALARM call has been set on your mobile number for < Destination Station Name >”.

Step for Activating Wake-up Alarm with 139 Customer Service Executive
While conversing with the Customer Service Executive-

Please convey your 10 digit PNR number.

Please reconfirm your mobile number on which Wake-up Alarm is to be set.

Customer Service Executive will confirm that the Wake-up Alarm has been set.

You will also receive a confirmation message on your mobile as “WAKE-UP ALARM call has been set on you mobile number for < Destination Station Name>

Note-
1. Call only from the mobile number on which you want to set Wake-up Alarm .

Charges Applicable:
Following call charges are applicable for calls received on 139:

Mobile:
Rs. 1.20 for a pulse of 60 seconds for calls from Metro cities while for calls from non metro cities/areas the charges are Rs. 2 for a pulse of 60 seconds.

SMS
SMS (Pull) cost is Rs. 3 per SMS.

For more info.. —> Click Here